Nepal-India security officials have agreed to operate a passenger assistance service (help desk) to prevent looting and ill-treatment of common people in the southern border area. Nepalese Armed Police Force (APF) and the Indian Armed Forces (SSB) will operate a help desk at the international entry/departure point with a single representative and a joint representative as per the requirement in the border.

Earlier in the meeting held between Inspector General of Armed Police Force Raju Aryal and Chief of Indian Armed Forces Sujoy Lal Thausen and representatives of Home and Foreign Ministries of both countries have agreed to operate the help desk at the international border crossing and required arrangements will be made for the safety and security.

In view of Dasain, Tihar and the upcoming elections, the border security agencies of both countries will operate a help desk to make the border security orderly and secure. In the meeting held between the officials of both the countries,issues of traffic management through international border crossings, prevention of cross-border crime, control of terrorism, joint security patrol in Dasgaja, and control of illegal infiltration by citizens of third countries were discussed.